Service & Support

Strong after-sales service organization with wide-ranging competence
High utilization of production lines requires machines causing the least possible downtime. Only then can operations be profitable. Söderhamn Eriksson is a reliable partner for all after-sales service. We ensure long-term, high availability for our product program and provide high-quality services and products to our customers in the mechanical wood-working industry to increase their profitability.

High Preparedness
Our after-sales service organization is headquartered in Söderhamn and Mariannelund. We also have an electronics service and warehouse in Västerås and a sales office in Umeå. Our well-oiled organization and perfectly updated warehouses ensure that spare parts for urgent needs are shipped on the day they are ordered. From our international Arlanda airport, daily air shipments go to customers around the globe. Long-term, ambitious investment in technical support, also including production analyses, alignments, preventive maintenance, and status-quo assessments, make us the obvious market leader in this field.

Competent Staff
Among Söderhamn Eriksson’s most important resources are our competent employees. Our collective know-how covers the many different but interconnected areas of technology in a modern sawmill. We are unique in that we can offer our customers lasting high availability, high preparedness to deliver and a range of competence which enables us to find total solutions to our customers’ needs regarding both products and services. For our customers we are a reliable partner with large resources.